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General Website Issues
Report broken pages, navigation problems, accessibility concerns, or other site-wide issues outside of Wonderberry games.
Applications
Apply for available Wonderberry staff, community, creative, or development positions when applications are open.
Games Bugs & Errors
Report bugs, score problems, reward errors, or unexpected behavior in games and arcade features.
Forums & Social Issues
Get help with Forums, Private Mail, friendships, reports, and other interactions between Citizens.
Account Issues
Get help with signing in, email verification, account security, household access, or account information.
Profiles & Homes
Report issues involving Buddies, clothing, Profiles, Homes, rooms, furniture, or customization.
Items & Shops
Ask about missing items, inventories, shops, trades, Yard Sales, or Premium Outlet merchandise.
Payments & Orders
Get assistance with PayPal checkout, Berry Token delivery, payment records, orders, or refund requests.
Policies & Terms
Ask for help understanding Wonderberry policies, rules, privacy information, or Terms & Conditions.
Help Articles
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Items & Shops
No Access to Premium Outlet?
Everyone should have access to the Premium Outlet, including purchasing from the Treasure Chests and Velvet Berry Shops as well as purchasing Berry Tokens for real world currency in USD.
